Returns
You can return the goods to us within 14 days of receipt. You can send back the whole order or just part of it. (the goods must be not worn, in the original package with all the labels enclosed)
PLEASE do not tape, label or otherwise damage the original shoe box, wrap it in additional packaging.
Attach your invoice or a note with your name or order number to the returned goods.
Please use the following return address as applicable for your country - DO NOT FORGET TO WRITE DOWN THE ID97420874!
Once your return arrives at the collection address, it's forwarded to our central warehouse, it takes some 7-10 days. After that, we process the return and reimburse your money (either by Credit Card or bank transfer). Transportation to the collection point is paid by the customer.
Please do not ship the goods as cash on delivery, we cannot accept it.
PLEASE ATTACH THIS FORM.
The price for arranging the return of goods through our agents is EUR 3. This amount will be deducted from the refund. Thank you for your understanding.
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Germany: Packeta.de ID97420874 Schloßplatz 2 086 48 Bad Brambach |
Poland: Packeta ID97420874 Panattoni Park Bielsko-Biała
ul. Księdza Józefa Londzina 106
43-382 Bielsko-Biała
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Estonia: OMNIVA EE (sorting center) – Packeta International ID97420874 Rukki tee 7 Lehmja, 75306 Harju maakond, Estonia accepts only by sending via Omniva |
France: Packeta International – 967337 ID97420874 c/o Asendia Germany Rue Ettore BUGATTI PFC Erstein ZI Ouest – BP 110 67119 Erstein Cédex send only via Colissimo |
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Portugal: Packeta International – Correos Express ID97420874 C/ Banús s/n, nave 5 CIM VALLES 08130 Santa Perpetua de Mogoda BARCELONA (SPAIN) |
Italy: Packeta International c/o BRT Spa ID97420874
Via Marinoni 1
33057 Palmanova (UD)
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Austria: Packeta eCommerce GmbH ID97420874 Postfach 3 Litschauer Straße 7 3860 Heidenreichstein Only parcels sent by Austrian Post are accepted at this address. |
Romania: Packeta Romania s.r.l. ID97420874 Strada Virginia Nr. 4 077096, Dragomirești-Deal, Ilfov CTPark A1 Km13 |
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Lithuania: OMNIVA LT (sorting center) – Packeta International ID97420874 Aviacijos g. 6 Karmėlava LT-54462, Kaunas Lithuania only via Omniva |
Slovenia: Packeta Adriatic d.o.o
ID97420874 Tržaška cesta 40
1000 Ljubljana
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Spain: Packeta Int. - Correos Express ID97420874 C/ Banús s/n, nave 5 CIM VALLES 08130 Santa Perpetua de Mogoda Barcelona |
Hungary: The customer takes the parcel to the delivery point Packeta and dictates the ID97420874. We will take care of the rest! |
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Bulgaria: ECONT/PACKETA (COLETARIA.RO) ID97420874 Office ECONT RUSE DRUZHBA RUSE 7000, bul. Vasil Levski 4 |
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Other countries: Barefootkids Na Baborčici 303 387 31 Radomyšl Czech Republic |
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