Returns
You can return the goods to us within 14 days of receipt. You can send back the whole order or just part of it. (the goods must be not worn, in the original package with all the labels enclosed)
PLEASE do not tape, label or otherwise damage the original shoe box, wrap it in additional packaging.
Attach your invoice or a note with your name or order number to the returned goods.
Please use the following return address as applicable for your country - DO NOT FORGET TO WRITE DOWN THE ID97420874!
You just pay the cost of the local shipment.
Once your return arrives at the collection address, it's forwarded to our central warehouse, it takes some 7-10 days. After that, we process the return and reimburse your money (either by Credit Card or bank transfer).
Please do not ship the goods as cash on delivery, we cannot accept it.
PLEASE ATTACH THIS FORM.
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Germany: Packeta.de ID97420874 Schloßplatz 2 086 48 Bad Brambach |
Poland: Packeta ID97420874 Mostowa 4 43–400 Cieszyn |
Estonia: OMNIVA EE (sorting center) – Packeta International ID97420874 Rukki tee 7 Lehmja, 75306 Harju maakond, Estonia accepts only by sending via Omniva |
France: Packeta International – 967337 ID97420874 c/o Asendia Germany Rue Ettore BUGATTI PFC Erstein ZI Ouest – BP 110 67119 Erstein Cédex send only via Colissimo |
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Portugal: Packeta International – Correos Express ID97420874 C/ Banús s/n, nave 5 CIM VALLES 08130 Santa Perpetua de Mogoda BARCELONA (SPAIN) |
Croatia: Packeta International s.r.o - HR post (NSC) ID97420874 Poštanska 9 10410 Velika Gorica only via Croatian Post |
Austria: Packeta eCommerce GmbH ID97420874 Postfach 3 Litschauer Straße 7 3860 Heidenreichstein |
Romania: Packeta Romania s.r.l. ID97420874 Strada Virginia Nr. 4 077096, Dragomirești-Deal, Ilfov CTPark A1 Km13 |
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Lithuania: OMNIVA LT (sorting center) – Packeta International ID97420874 Perspektyvos g. 32 LT-52104, Kaunas (ex Ateities pl. 45B, Kaunas) Lithuania only via Omniva |
Slovenia: Packeta International_ DPD d.o.o. ID97420874 Celovška 492 1210 Ljubljana-Šentvid |
Spain: Packeta Int. - Correos Express ID97420874 C/ Banús s/n, nave 5 CIM VALLES 08130 Santa Perpetua de Mogoda Barcelona |
Hungary: The customer takes the parcel to the delivery point Packeta and dictates the ID97420874. We will take care of the rest! |
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Bulgaria: ECONT/PACKETA (COLETARIA.RO) ID97420874 Office ECONT RUSE DRUZHBA RUSE 7000, bul. Vasil Levski 4 |
Other countries: Barefootkids Velké náměstí 141 38601 Strakonice Czech Republic |
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