Returns

You can return the goods to us within 14 days of receipt. You can send back the whole order or just part of it. (the goods must be not worn, in the original package with all the labels enclosed)

PLEASE do not tape, label or otherwise damage the original shoe box, wrap it in additional packaging.

Attach your invoice or a note with your name or order number to the returned goods.

Please use the following return address as applicable for your country - DO NOT FORGET TO WRITE DOWN THE ID97420874!

Once your return arrives at the collection address, it's forwarded to our central warehouse, it takes some 7-10 days. After that, we process the return and reimburse your money (either by Credit Card or bank transfer). Transportation to the collection point is paid by the customer.

Please do not ship the goods as cash on delivery, we cannot accept it.

PLEASE ATTACH THIS FORM.

The price for arranging the return of goods through our agents is EUR 3. This amount will be deducted from the refund. Thank you for your understanding.

Germany:

Packeta.de

ID97420874

Schloßplatz 2

086 48 Bad Brambach

Poland:

Packeta

ID97420874

Panattoni Park Bielsko-Biała
ul. Księdza Józefa Londzina 106
43-382 Bielsko-Biała

Estonia:

OMNIVA EE (sorting center) – Packeta International

ID97420874

Rukki tee 7

Lehmja, 75306

Harju maakond, Estonia

accepts only by sending via Omniva

France:

Packeta International – 967337

ID97420874

c/o Asendia Germany

Rue Ettore BUGATTI

PFC Erstein

ZI Ouest – BP 110

67119 Erstein Cédex

send only via Colissimo

Portugal:

Packeta International – Correos Express

ID97420874

C/ Banús s/n, nave 5

CIM VALLES

08130 Santa Perpetua de Mogoda

BARCELONA (SPAIN)

Croatia:

Packeta International s.r.o - HR post

(NSC)

ID97420874

Poštanska 9

10410 Velika Gorica

only via Croatian Post

Austria:

Packeta eCommerce GmbH

ID97420874

Postfach 3

Litschauer Straße 7

3860 Heidenreichstein

Romania:

Packeta Romania s.r.l.

ID97420874

Strada Virginia Nr. 4

077096, Dragomirești-Deal, Ilfov

CTPark A1 Km13

Lithuania:

OMNIVA LT (sorting center) – Packeta International

ID97420874

Perspektyvos g. 32

LT-52104, Kaunas (ex Ateities pl. 45B, Kaunas)

Lithuania

only via Omniva

Slovenia:

Skladišče ILIRIJA - Packeta Adriatic d.o.o

ID97420874

Tržaška cesta 40
1000 Ljubljana Černuče

Spain:

Packeta Int. - Correos Express

ID97420874

C/ Banús s/n, nave 5

CIM VALLES

08130 Santa Perpetua de Mogoda

Barcelona

Hungary:

The customer takes the parcel to the delivery point Packeta and dictates the ID97420874. We will take care of the rest!

Bulgaria:

ECONT/PACKETA (COLETARIA.RO)

ID97420874

Office ECONT RUSE DRUZHBA

RUSE 7000, bul. Vasil Levski 4

Italy:

Packeta International c/o BRT Spa  ID97420874
Via Marinoni 1  
33057 Palmanova (UD) 

Other countries:

Barefootkids

Velké náměstí 141

38601 Strakonice

Czech Republic